We value your trust in our Pharmacy as leading healthcare providers within the community. From senior Pharmacists to counter staff, we are all aware of just how important your faith in our people is when we are are entrusted with your private and sometimes sensitive medical information.
You can be assured that you can talk to any member of the Pharmacy team in total confidence and that they will act in your best interests with sensitivity and discretion at all times.
The relationship between our customers and staff is a core foundation upon which our business success has been built on.
We owe much of our success to our pharmacy staff and take pride in the fact they are highly skilled to meet the health care needs of our community.
We support our customers with a full range of services including the treatment of minor ailments, management of your medicines and a free repeat prescription collection service.
Thank you for visiting our Pharmacy website and for supporting us – supporting you.
Your views are important to us – please let us know how we are doing
We continuously strive to improve the service we provide to our valued customers so please help us to help you by completing our short customer satisfaction survey.
We equally value all feedback, both positive and on those occasions we when we fail to live up to your expectations. All responses will be acknowledged and treated in the strictest of confidence.
We value our team of locums who play an important part within our Pharmacy business.
We offer good rates and conditions of employment. We would love to hear from you to discuss how we could work together. In the first instance please register your expression of interest by completing our Locum Information form.
We process your personal data, which includes information from your prescriptions and any other pharmacy and health care services we provide to you (including medicines use reviews, flu vaccinations, stop smoking services etc.) for the purposes of:
Providing pharmacy services and care to you and, as appropriate, sharing your information with your GP and others in the wider NHS. We hold your information for as long as advised by the HSCB. You have a right to a copy of the information we hold about you, generally without charge. You may seek to correct any inaccurate information.
Sharing your information with the NHS Business Services Organisation, others in the wider NHS and sometimes local authorities, and only limited information to those external to the NHS who negotiate and check the accuracy of our payments. We process your personal data in the performance of a task in the public interest, for the provision of healthcare and treatment and the management of healthcare systems. A pharmacist is responsible for the confidentiality of your information.
Sharing only limited information with the HSCB Business Services Organisation and others in the wider HSCB and sometimes local authorities, as well as those external to the HSCB who ensure we maintain appropriate professional and service standards and that your declarations and ours are accurate
You may object to us holding your information.
You may also lodge a complaint with the Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Please ask if you want more information.